Foundations of Operational Excellence

This course introduces a structured methodology for effectively documenting, validating, releasing, and changing requirements, enabling organizations to meet their mission or business objectives with greater efficiency. Properly identifying, structuring, and assigning ownership to requirements and internal processes is critical to avoiding the costly intervention resources often needed to resolve quality and schedule issues. When corrective action becomes the norm, organizations face significant inefficiencies. This course explores how aligning current processes with best practices and implementing culture change can reduce these intervention costs. Participants will learn techniques to ensure all requirements remain clear, concise, and valid, fostering a proactive and efficient working environment.

The Big Picture: Why use CM2; and the common organizational misalignment that results in inefficiency & ineffectiveness. Students will be able to understand these key concepts and more:

• Connected flow of data, optimizing visibility and traceability throughout the lifecycle
• Reducing rework, intervention and the culture of fire fighting
• The power of digital linkages and hierarchical structure for product and business management
• Aligning siloed functional objectives and redundancies through harmonization and integrated processes
• Proper flow down of requirements to the appropriate level of the product hierarchy and associating them across the organization
• Requirements must lead the design and be verified according to the v-model for development
• Differentiating between the historical siloed CM vs an enterprise approach