Course: Application Workshops for Achieving Operational Excellence (CM2-09)

Virtual and In-Person Instructor-Led Duration: 3 days
Online Self-Paced Duration: 24-30 hours

Abstract

This course focuses on shifting the paradigms that are most important and also the most challenging to those implementing CM2. Course participants will perform a variety of roles and, by the end of the third day, they will have performed all facets of the CM2 process.
CM2-09 Abstract

As Upper Management, they will review an enterprise baseline and validate its content, format, naming, and numbering conventions.

As Core Business Process Owners, they will create enterprise operating standards and procedures and populate the enterprise baseline.

As Cross-functional Development Team members, they will develop a product, create its design basis and hierarchy, and populate its baseline.

As CRB members, they will make changes to the enterprise baseline and the product baselines. In support of supply chain specialists, they will ensure that change effectivities remain synchronized with build schedules.

As Process Specialists, they will transform complex workflows into closed-loop phases with each managed by a process specialist.

As part of 3-member creator/user teams, they will manage and execute individual administrative workflows and product workflows.

Agenda

A. Establishing Core Competencies

• Workshop 1: CM2 Business Process Baseline

• Workshop 2: Changes to the CM2 Business Process Baseline

• Workshop 3: Change Objects (Forms) and Applciatons

• Workshop 4: External Requirements and Internal Linkages

• Workshop 5: Expanding Core Competencies

B. CM2 Business Process Baseline: Lessons Learned

C. Product Development Team and Processes

• Workshop 6: Design Basis and Baseline Levels 0 and 1

• Workshop 7: Hierarchy, Baseline Levels 2 and 3, and Metadata

• Workshop 8: Restructure of Product Hierarchy

• Workshop 9: Changes to Product Baselines and Metadata

• Workshop 10: Applicability of a CM2 Product Baseline

D. Product Baselines: Lessons Learned

E. Configuration Management of Workflows

• Workshop 11: Supply Chain Management

• Workshop 12: Operating Standards to Simplify Procedures

• Workshop 13: Filter Replacement Exercise

• Workshop 14: Clarity of Work Instructions – Part 1

• Workshop 15: Clarity of Work Instructions – Part 2

• Workshop 16: Workflow Management

F. Workflow Management: Lessons Learned

G. Course Review and Summary

Additional Course Information

Certificate is awarded upon successful completion of course and multiple-choice exam
CM2-Professional Certification awarded upon completion of CM2-01 through CM2-09
CEUs granted through Purdue University
Standard Individual Student Price: $1,200 - $1,795 depending on modality