Sub-Zero Group, Inc.
Change Implementation Leader
CM2-Professional Certification, 2018
IPX Congress Member Profile
How did your career journey lead to change and configuration management?
After 16 years of working at Trek Bicycle Corp. in various roles, ultimately as a Project Manager, I made the decision to change my career path and began working at the Subzero Group. My strong background in Service and Project Management made me a strong candidate to attend the CM2 training offered by Subzero.
What was your introduction to CM2?
Shortly after my career with Subzero began, my manager asked me to take the CM2C training which was something new that the company had begun implementing. They were looking to have strong representation from Service and after doing a bit of research, I heartily agreed. From that point, it was classes with Ray for a week at a time.
How has CM2 been beneficial to your career growth?
Subzero recognized early on that our Service department would benefit from having a CM2 trained employee, and I slowly transitioned my role in Service into what was formerly known as a Change Specialist IV. I multi-tasked and performed the CSIV role partially until our CM2 department was formed and then I was able to step into the new CIL role and help define that for our company.
What’s one professional skill you’re currently working on?
Right now I’m learning some DAX programming language in my spare time to help write reports in Power BI. In addition, I’m applying my CM2 skills and project management background to the CIL role.
What might someone be surprised to know about you?
I speak Spanish and have travelled to 16 different countries. That, and I’m descended from a Scottish pirate named Chief Ruari the Turbulent of the Barra MacNeils.
What do you do for fun?
I do some woodworking, some fishing, collect fountain pens, participate in numismatics, organize and chart things in Excel.